How can your prices be so low?

We are an online business, which means we don’t have to pay for showrooms and sales persons. Typical dealers need a 20% or more mark-up to break even, but we need much less and the savings are passed on to our customers. You get the same car cheaper simply because our operating costs are much lower.

What guarantee do I have, buying a car online?

All our cars have a 120 point mechanical inspection. We show more high quality photos of our cars than any other dealer and you can spend as much time as you want inspecting the car -no pushy salesman trying to sell you a car you don't want.

Finally, if you are not totally happy with your car, you benefit from a 7 day money back guarantee - no questions asked.

IoannouAutomotive.com has been founded in 2008. We sell several cars a month and have had hundreds of happy customers on whom we rely to keep growing.

Where do you come from?

The company’s owner Ioannis Ioannou is also the owner of Autocy.com a successful internet-based company’s which aim is to import cars from the Japanese and UK auctions.

Buying a car:

Will you accept a lower price if I pay cash?

No. We offer the same no-haggle low prices for every payment method (please note that processing fees may apply if you wish to pay the balance using a credit card, cheque or draft).

Can I see the car before buying it?

Yes. Please note that this is by appointment only. This is to ensure quality service in the midst of an explosive growth. Please arrange a viewing with us through the contact page. Keep in mind that the deposit is fully refundable, so if you have found a car you like, reserve it online to make sure it is still available when you visit us.

What happens if I change my mind?

All our cars have a 7-day money back guarantee - No questions asked. If you are not satisfied with your car, you can return it up to 7 days after pick up or delivery and claim a full refund. Find more details on the money back guarantee page.

Do you charge for credit card transactions?

Yes. If you wish to pay for your car by credit card, a 3% fee applies to cover bank processing costs.

Payments by debit card do not incur this fee.

What are the service charges?

We charged an entry fee for all cars get into Ioannou Automotive costing €34. We charge this fee quarterly that means every four months. The second charge is a 5% commission on the set up price agreed with the seller with a maximum of €1000 and a minimum of €100. Finally we charge an administration fee to all cars when sold costing €79. This fee covers our administrative costs when selling a car. It is charged separately because most of our cars are sold on behalf of fleet companies. This fee represents around 0.6% of the average used car but even taking this into account, our prices are on average 10% cheaper than car supermarkets.

Part Exchange:

Do you do part exchange?

About Our cars:

Have your cars been checked?

Every car listed on IoannouAutomotive.com pass a 120-point mechanical inspection.

All cars are checked from before if they have finance. It’s normal that they have finance on them when advertised, but from the moment you buy one, the finance on the car is cleared.

Does it have a Full Service History?

Most of our cars have a Full Service History, some have a partial one and a few have no history. Whichever the case, it is always mentioned, including scans of the service records (where applicable), in each car listing.

When was this car last serviced?

For each car we list, the date of last service, as well as the scan of all relevant papers, is indicated in the listing page (where applicable).

Does it have an MOT?

Yes. For each car we list, the scan of the MOT is published on the details page. Cars have at least 3 months MOT. If they have less than 3 months at purchase date, we will give it a full 12 months prior to delivery.

Are the tyres legal?

Yes, this is one of the points in our 120 point inspection and we show clear images of the tyre treads on all listings.

Do you offer an extended warranty?

We do offer an optional extended warranty package with an inclusive roadside assistance. Check our used car warranty page to find more details this.

What if the car is not exactly as described?

We take every care in making our online listings as accurate as possible. We want to make sure the car in the metal looks exactly the same as on the website. We process hundreds of cars every month, though, and can't promise 100% accuracy all the time. We might once in a while miss a little scratch, have a sub-par photo, etc. If this happens in spite of our best efforts, we will either restore the car to the state it was on the photographs or adjust the price accordingly.

What is the MPG, CO2 emissions for this car?

We understand that these are increasingly important figures and have recently included them in the Specification tab of each car listing.

Reserving a car:

How do I reserve a car?

If you have a credit or debit card, the best way is to reserve it online. As soon as you pay the £100 refundable deposit, the car will be reserved in your name for three days.

Can I reserve on the phone?

Yes. Remember that you can also reserve your car online securely 24/7. If you would like to contact us directly, please visit the Contact Us page.

I don’t have a credit/debit card, how can I reserve the car?

If you cannot pay by debit/credit card, please Contact us directly to reserve the car.

Do I have to reserve the car before buying it?

No. Note that by reserving the car, you make sure that no one snatches it before you get a chance to view it. Also remember that reserving a car is risk-free: if you change your mind about the car, the £100 deposit will be credited back to your card within 5 working days.

Are the £100 and 10% deposits refundable?

Yes! Contact us and your deposit will be credited back to your card within 5 working days. Remember that whatever you paid to secure the car, you are entitled to a money back guarantee up to 7 days after the pickup/delivery.

How do I get my deposit refunded?

Contact us and your deposit will be credited back to your card within 5 working days

How long does the online deposit hold the car for me?

The £100 online deposit keeps your car reserved for 7 days. Before the end of that period, a 10% deposit or a full payment will be required to secure the car for a further 4 days.

As soon as a car is reserved, we hide it from the standard results on IoannouAutomotive.com. It is still on the website though, and your order confirmation e-mail contains a direct link to your car.

Where handover centre located?

It is located in Nicosia. You can find the exact addresses and map of the surrounding area on our contact page.

When are your handover centers open?

From 9AM to 6PM, Mon-Sat. In order to provide the best service to all our visitors, contact us to make an appointment prior to your visit. We are growing so fast it is hard to keep up with unannounced visits.

Can I come and visit you?

Yes. Keep in mind we operate as an online business and we have limited customer reception facilities. In order to provide the best service to all our visitors, we kindly ask you to contact us to make an appointment prior to your visit

Do you have other cars available in your handover center than the ones advertised on the website?

No, all our available cars are advertised on the website.

Can I pick up the car and drive away on the same day?

For most cars, yes. Note that we have to transfer the car to your name before taking it. In addition if we need to finance the car some days will be needed until settle everything.

About Car Finance:

Do you provide finance?

Yes. If you need car finance, just choose the car you want, and call us to arrange a meeting so we fill up the application. It only takes about 5 minutes to complete and you can expect a reply within 48 hours. Visit our car finance page for more information about your options.

What banks do you work with to provide finance?

We use a number of major Cyprus lenders that effectively compete against each other to offer competitive quotes, whatever your needs and personal situation.